Cookie Usage Policy
In compliance with Article 22.2 of Law 34/2002, of Services of the Information Society, we inform the users of our website of our Cookies Policy.
What is a Cookie?
Cookies are files containing small amounts of information that are downloaded to the user’s device when you visit our website. Their main purpose is to recognize the user (by means of identifiers that do not allow the user to be identified with any physical person) each time he/she accesses the website and also allows us to improve the quality and usability of our websites. Cookies are essential for the functioning of the Internet; they cannot damage the user’s computer/device and, if they are activated in your browser settings, they help us to identify and resolve possible errors in the functioning of our website.
Types of Cookies
There are different types of cookies. They all work in the same way, but have small differences:
- Session Cookies: Last only for the duration of the visit and are deleted when the user closes the browser. Their main purpose is to identify the type of device, support the security of the website or its basic functionality. They do not contain personal information that can identify an individual.
- Persistent or Permanent Cookies: They are stored on the hard drive of the device and the website reads them every time the user makes a new visit to the website; they have a specific expiration date, after which the cookie stops working. They make it possible to identify the user’s actions and preferences; analyze visits and help to understand how users arrive at the website and improve the services offered by the website.
- Functionality Cookies: They allow remembering decisions made by the user, such as login or identifier. The information in these cookies is anonymous (i.e., it does not contain name, address, or other personal data).
- Third-party cookies: Third-party cookies are cookies set by a website that is not the one the user is visiting; for example, those used by social networks (such as Facebook) or by external content plugins (such as Google Maps).
- Analytical Cookies: These cookies are intended for periodic maintenance and to ensure the best performance and service to the user, collecting data on their activity.
Use of Cookies by the Gran Hotel Costa del Sol
| Name | Own or third party | Duration | Purpose |
|---|---|---|---|
| cookie_alert | Own | Duration of current session | Display cookie warning only once per session |
| popup_faldon | Own | Duration of current session | Show offer popup only once per session (only when there is an offer popup) |
| _utma | Google Analytics | 2 years | Used to differentiate between users and sessions. |
| _utmb | Google Analytics | 10 minutes from creation or modification | It is used to know if there is a new session or visit. |
| _utmc | Google Analytics | At the end of the session | It is used to facilitate functionality with the urchin.js library. |
| _utmz | Google Analytics | 6 months | Saves the origin of the traffic or the campaign that explains where the user arrives from. |
| _utmt | Google Analytics | At the end of the session | Used to define the type of user request. It is used to establish page usage statistics. |
| DoubleClick | Adwords | At the end of the session | Segment content to make it relevant to users. |
| Name | Information processed | Purpose |
|---|---|---|
| Strictly necessary | User session, registration details, reservations. | Management of user session registration and maintenance, personalization of navigation, load balancing. |
| Analytical | Websites visited, frequency, number and repetition of visits, browsing time, searches performed, links accessed, browser used, operator providing the service, location linked to the IP address | Measuring and analyzing user browsing, tracking and analyzing user behavior, creating anonymous user browsing profiles, making improvements based on the analysis of user usage data. |
| Google Adwords | IP address, searches performed, links accessed and advertisements accessed. | Show the products that best suit the user, segment the target audience, measure results, flexible budgets and detect new markets. |
By accessing our website, the user expressly agrees that we can use this type of cookies on their devices. However, if you disable cookies, it will not affect the navigation on our websites.
User settings to avoid Cookies
By browsing and continuing on our website you are consenting to the use of cookies under the conditions contained in this “Cookies Policy”. Gran Hotel Costa del Sol provides access to this “Cookies Policy” at the time of access for the first time, in order that the user is informed, and without prejudice to the user’s right to block, delete and reject the use of cookies at any time.
In any case, we inform you that cookies that are not necessary for the use of our website can be blocked or disabled by activating the setting on your browser, which allows you to refuse the installation of all cookies or some of them. Most browsers allow you to be warned of the presence of cookies or to reject them automatically. If you reject them, you can still use our Web Site, although the use of some of its services may be limited and, therefore, your experience on our Web Site less satisfactory.
Information on how to configure your Internet browser(s) to maintain your privacy and security in relation to cookies can be found on the official support sites of the major browsers. With these aids, the user can block cookies through the browser’s configuration tools or configure the browser to warn you when a server wants to save a cookie.
Contact information
If you have any doubts or questions about this cookie policy, please send them in writing to the following e-mail address: recepcion@granhotelcostadelsol.com